1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: This includes your name, phone number, email address, mailing address, and any other details you provide when booking appointments, contacting us, or creating an account.
• Usage Data: We collect information about how you interact with our website and services. This may include pages visited, time spent, browser type, operating system, IP address, and referral sources.
• Payment Information: Payment details may be collected and processed securely through trusted payment providers. We do not store full credit card numbers.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and better understand how our services are used.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To schedule appointments, process payments, and deliver our skincare, waxing, and eyelash extension services.
• Marketing Communications: To send appointment reminders, promotions, special offers, and other information you have opted in to receive.
• Improving Our Services: To understand how our website and services are used so we can improve the user experience and our offerings.

3. TCPA Compliance & Marketing Communications

We comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws regarding marketing communications.

• Opt-In Consent: By providing your phone number and opting in, you consent to receive marketing text messages, emails, or calls from Skin Care by Cristian.
• Opt-Out Option: You may opt out of marketing communications at any time.
• Message Frequency: Message frequency may vary. We will only send messages in accordance with your preferences and applicable laws.
• No Charges for Opting In: There is no charge for opting into our communications, but standard carrier message and data rates may apply.

4. Third-Party Sharing of Information

We do not sell your personal information. We may share your information only as described below:

• Service Providers: We may share information with trusted third-party providers who perform services on our behalf, such as payment processing, appointment scheduling, email and SMS delivery, website analytics, and customer support.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or to protect our rights, property, or safety.

5. Data Protection and Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and ask that we correct any inaccuracies.
• Data Deletion: You can request that we delete your personal information, subject to certain legal obligations and legitimate business needs.
• Opt-Out: You can withdraw your consent to receive marketing messages at any time.
• Children’s Privacy: Our services are not directed to children under 13. We do not knowingly collect personal information from children.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to recognize your device, understand website usage, analyze traffic, and improve your experience. You can manage cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date displayed on this page indicates when this policy was last updated. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.